FAQ

Q : Does this charger have a memory function? ...

A: Yes, it features a memory function.The last current setting you used (e.g., 32A) is saved.It will automatically use this saved setting for your next charging session, so no readjustment...

Q : Does this charger have a memory function? ...

A: Yes, it features a memory function.The last current setting you used (e.g., 32A) is saved.It will automatically use this saved setting for your next charging session, so no readjustment...

Q : Can I still control it with my phone withou...

A:  No, it does not use Bluetooth for control. The method for operation without a WiFi network is:1.Use a second phone to create a mobile hotspot.2.Connect both your primary control...

Q : Can I still control it with my phone withou...

A:  No, it does not use Bluetooth for control. The method for operation without a WiFi network is:1.Use a second phone to create a mobile hotspot.2.Connect both your primary control...

Q: Why did I purchase a 32A charger, but it's o...

A: The charging station can provide up to 32A, but the actual charging current is drawn by the vehicle based on its needs.

Q: Why did I purchase a 32A charger, but it's o...

A: The charging station can provide up to 32A, but the actual charging current is drawn by the vehicle based on its needs.

Q: How many phones can be linked to the charger?

A: A charger can be shared and bound to multiple phones via the Tuya Smart App

Q: How many phones can be linked to the charger?

A: A charger can be shared and bound to multiple phones via the Tuya Smart App

Q:How to connect the app via bluetooth without ...

A:You need to prepare two phones and make sure they can connect to the network, one of them turn on the hotspot, the other one connects to that hotspot and...

Q:How to connect the app via bluetooth without ...

A:You need to prepare two phones and make sure they can connect to the network, one of them turn on the hotspot, the other one connects to that hotspot and...

Q:Why does my three-phase charger ,but only cha...

A:Please check if your car supports 3-phase charging and also check if the charger is connected to a 3-phase power source.

Q:Why does my three-phase charger ,but only cha...

A:Please check if your car supports 3-phase charging and also check if the charger is connected to a 3-phase power source.